CompTIA A+

CompTIA A+ is the industry standard for establishing a career in IT.

About the Certification

CompTIA A+ certified professionals are proven, problem solvers. They support today’s core technologies from security to networking to virtualization and more. CompTIA A+ is the industry standard for launching IT careers into today’s digital world.

CompTIA A+ is the only industry-recognized credential with performance testing to prove pros can think on their feet to perform critical IT support tasks. It is trusted by employers around the world to identify the go-to person in endpoint management & technical support roles. CompTIA A+ appears in more tech support job listings than any other IT credential.

The CompTIA A+ Core Series requires candidates to pass two exams: Core 1 (220-1101) and Core 2 (220-1102) covering the following new content, emphasizing the technologies and skills IT pros need to support a hybrid workforce.

  • Increased reliance on SaaS applications for remote work
  • More on troubleshooting and how to remotely diagnose and correct common software, hardware, or connectivity problems
  • Changing core technologies from cloud virtualization and IoT device security to data management and scripting
  • Multiple operating systems are now encountered by technicians regularly, including the major systems, their use cases, and how to keep them running properly
  • Reflects the changing nature of the job role, where many tasks are sent to specialized providers as certified personnel need to assess whether it’s best to fix something on-site or to save time and money by sending proprietary technologies directly to vendors

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Certification Information
Category
Hardware, Services and Infrastructure
IT Management and Strategy
Network and Cloud Technologies
Level
Core
Includes

Fee Structure

Paper A+ Core 1 ( 220-1001)  
CertMaster Learn  
CertMaster Practice  
Exam Voucher  
  1,002,000/= TZS
Paper A+ Core 2 ( 220-1002)  
CertMaster Learn  
CertMaster Practice  
Exam Voucher  
CompTIA Labs  
  1,213,500/= TZS

9 skills that you master and validate with CompTIA A+

HARDWARE

Identifying, using, and connecting hardware components and devices, including the broad knowledge about different devices that is now necessary to support the remote workforce.

OPERATING SYSTEMS

Install and support Windows OS including command line & client support. System configuration imaging and troubleshooting for Mac OS, Chrome OS, Android and Linux OS.

SOFTWARE TROUBLESHOOTING

Troubleshoot PC and mobile device issues including common OS, malware and security issues.

NETWORKING

Explain types of networks and connections including TCP/IP, WIFI and SOHO.

TROUBLESHOOTING

Troubleshoot real-world device and network issues quickly and efficiently.

SECURITY

Identify and protect against security vulnerabilities for devices and their network connections.

MOBILE DEVICES

Install & configure laptops and other mobile devices and support applications to ensure connectivity for end-users.

VIRTUALIZATION & CLOUD COMPUTING

Compare & contrast cloud computing concepts & set up client-side virtualization.

OPERATIONAL PROCEDURES

Follow best practices for safety, environmental impacts, communication and professionalism.

 

Jobs that use A+

Help Desk Tech

Desktop Support Specialist

Field Service Technician

Help Desk Technician

Associate Network Engineer

System Support Technician

Junior Systems Administrator

 

Exam Details

Exam Codes CompTIA A+ 220-1001 (Core 1) and 220-1002 (Core 2)

Candidates must complete both 1001 and 1002 to earn certification. Exams cannot be combined across the series.		 CompTIA A+ 220-1101 (Core 1) and 220-1102 (Core 2) 

Candidates must complete both 1101 and 1102 to earn certification. Exams cannot be combined across the series.
Launch Date January 15, 2019  April 2022 
Exam Description CompTIA A+ 220-1001 covers mobile devices, networking technology, hardware, virtualization and cloud computing and network troubleshooting. 

CompTIA A+ 220-1002 covers installing and configuring operating systems, expanded security, software troubleshooting and operational procedures.  		 CompTIA A+ 220-1101 covers mobile devices, networking technology, hardware, virtualization and cloud computing. 

CompTIA A+ 220-1102 covers operating systems, security, software and operational procedures.  
 
Number of Questions Maximum of 90 questions per exam 
Type of Questions Multiple choice questions (single and multiple responses), drag and drops and performance-based 
Length of Test 90 minutes per exam 
Passing Score

220-1001: 675 (on a scale of 100-900)
220-1002: 700 (on a scale of 100-900)

 220-1101: 675 (on a scale of 900)
220-1102: 700 (on a scale of 900)
Recommended Experience 9 to 12 months of hands-on experience in the lab or field 
Languages English at launch. German, Japanese, Portuguese, Thai and Spanish English at launch. German, Japanese, Portuguese, Thai and Spanish 
Retirement October 20, 2022 TBD - Usually three years after launch 
COMPETENCIES
  • Identify cybersecurity threats
  • Configure operating system security
  • Understand security best practices
  • Troubleshoot common security issues
JOB ROLES
  • Technical Support Specialist
  • Field Service Technician
  • IT Support Technician
  • IT Administrator

Certification Features

A general expansion of baseline security topics core to the IT support role, including physical versus logical security concepts and measures, malware and more
A dramatically different approach in defining competency in operational procedures including basic disaster prevention and recovery and scripting basics
A greater dependency on networking and device connectivity